Security and Privacy Policy

Security

Is it safe to order online?

Yes! Using your credit card online at chiccapshop.com is secure. Our servers employ encryption technology to protect your personal information and ensure privacy.

Fraud Prevention

chiccapshop.com prioritizes customer security. We may occasionally identify orders that appear suspicious. To prevent unauthorized credit card use, we may contact you to confirm details. If verification is not completed in a reasonable timeframe, we reserve the right to cancel any order deemed potentially fraudulent. Our goal is to provide a safe and reliable shopping experience while maintaining excellent customer service.

Introduction

chiccapshop.com respects your privacy and is committed to safeguarding your personal data. This policy explains how we collect, use, and protect your information, as well as your privacy rights. It applies to:

  • Our customers;
  • Users of our website chiccapshop.com (the “site”);
  • Individuals providing goods or services to us;
  • People who contact us via any medium.

Please read this notice alongside any other privacy information provided on specific occasions. This policy supplements, but does not override, other notices. We reserve the right to update this privacy policy at any time.

1. Important Information

Controller

chiccapshop.com is responsible for your personal data (referred to as “we”, “us”, or “our”).

Our site may contain links to external websites. We do not control these third-party sites and recommend reviewing their privacy policies when you leave chiccapshop.com.

2. Data We Collect

Personal data includes any information that identifies you. We collect, use, store, and transfer the following types of data:

  • Identity Data: Name, username, title, date of birth, gender.
  • Contact Data: Address and email information.
  • Financial Data: Payment card details.
  • Transaction Data: Orders and services provided.
  • Technical Data: IP address, browser type, operating system, and device information.
  • Profile Data: Preferences, feedback, and survey responses.
  • Usage Data: How you use our website and services.
  • Marketing Data: Communication preferences and marketing opt-ins.

We also collect Aggregated Data for statistical purposes. This data does not directly identify you unless combined with personal data.

We do not collect sensitive personal information (such as race, religion, health, or biometric data) unless explicitly consented to or legally permitted. Criminal convictions are not collected.

Failure to Provide Data

If personal data required for a transaction is not provided, we may be unable to complete the contract or service requested.

3. How We Use Your Data

We use your information to:

  • Process and fulfill orders;
  • Manage customer accounts;
  • Prevent fraud and ensure security;
  • Improve our website and services;
  • Send marketing communications with your consent.

We ensure that any data sharing is compliant with privacy laws and for legitimate business purposes only.

4. Cookies and Tracking

chiccapshop.com uses cookies and similar technologies to enhance user experience, analyze site usage, and send reminders for abandoned shopping carts.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also object to processing for marketing purposes. Requests can be made via our website’s contact channels.

6. Updates to This Policy

This privacy and security policy may be updated from time to time. The latest version is always available on chiccapshop.com.